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Delivery Terms

Welcome toĀ Cattopia Store! We’re excited to deliver our carefully cat chic products right to your door. Here’s everything you need to know about our shipping options:

Processing Time:
  • Orders are typically processed within 1-4 business days after payment is received, excluding weekends and holidays. During peak seasons or sales events, processing times may be slightly longer.
Shipping Methods:
  • We offer standard shipping viaĀ multiple different carriersĀ for domestic orders within the United States.
Shipping Rates:
  • Shipping rates areĀ at a flat rate of 3.99.
Delivery Time:
  • Delivery times vary depending on the shipping method selected and the destination address.
  • Delivery times range from 5 days to 14 days in United States.
  • Estimated delivery times are provided at checkout based on the shipping method chosen.
  • Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, carrier issues and/or custom issues.
Order Tracking:
  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your order using the tracking number provided.
Incomplete or Incorrect Addresses:
  • It is the customer’s responsibility to provide accurate and complete shipping information at checkout.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for re-routing or re-shipment of orders with incorrect addresses.
Lost or Stolen Packages:
  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
  • If your package is missing or stolen, please contact the carrier directly to file a claim.
Returns and Exchanges:
  • Please refer to ourĀ Return PolicyĀ for information on returns and exchanges.
Contact Us:
  • If you have any questions or concerns about our shipping policy, pleaseĀ contact usĀ for assistance.
Policy Last Updated: 5/15/2024

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About Cattopia Store

Address:
6077 Coffee Rd
Ste 4 PMB 1102
Bakersfield, CA, 93308
US

Email: contact@cattopia.store

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